Privacy Policy

Look, we get it

Nobody actually enjoys reading privacy policies - they're usually just legal jargon that makes your eyes glaze over. But here's the thing: we've been in the architecture game for years, and we know trust isn't built on fancy words. It's built on honesty.

So we've written this in plain English. No tricks, no hidden clauses. Just a straightforward explanation of what happens with your info when you work with us or browse our site. If something doesn't make sense, shoot us an email. We're real people, and we'll give you real answers.

What Information We Actually Collect

Contact Details

When you reach out or request a consultation, we'll grab your name, email, phone number, and maybe your address if we're talking about a project. Pretty standard stuff - can't exactly design your dream space without knowing where to send the blueprints, right?

Project Information

If you're a client, we'll keep records of your project specs, design preferences, budget details, and all those back-and-forth emails about whether the kitchen island should be marble or quartz. It's all part of getting things done properly.

Website Analytics

Yeah, we track how folks use our website - which pages get the most love, how long people stick around, that sort of thing. It's not creepy spy stuff, just basic analytics to help us figure out what works and what doesn't. No different than counting footsteps in a showroom.

Payment Info

For active projects, we'll need billing details and payment information. But here's the deal - we don't actually store your credit card numbers on our servers. That stuff goes through secure payment processors who specialize in keeping it safe.

How We Use Your Information

Let's be real - we're not in the business of selling your data or spamming you with junk. Here's what we actually do with your info:

01. Project Work: Obviously, we use it to design and manage your architectural projects. Can't exactly build you a house without your input.
02. Communication: We'll reach out about your project updates, answer your questions, and maybe send the occasional newsletter if you've opted in. You can bail on those anytime.
03. Improving Our Services: We look at patterns and feedback to get better at what we do. Like any good studio, we're always learning.
04. Legal Stuff: Sometimes we gotta keep records for tax purposes, contracts, or if there's a dispute. It's just part of running a legit business in Canada.
05. Portfolio Use: If we feature your project in our portfolio, we'll always ask permission first. Your space, your call.

Who We Share Your Data With (And Why)

We're not gonna lie - sometimes we need to share your information with other folks. But it's always for a good reason, and we're picky about who gets access:

Contractors & Consultants:

If we're working on your project, the structural engineers, contractors, and other specialists need the relevant details. Can't build a solid foundation without sharing the plans.

Service Providers:

Companies that help us run our business - like our hosting provider, email service, or accounting software. They're bound by their own privacy rules too.

Legal Requirements:

If the law says we gotta hand over information - court orders, regulatory stuff - we will. But only what's legally required, nothing extra.

We Never:

✗ Sell your data to third parties
✗ Share info with advertisers
✗ Trade your details for profit
✗ Hand it out willy-nilly

Cookies & Tracking Technologies

The Cookie Conversation:

Yeah, we use cookies. Not the chocolate chip kind (unfortunately). These are tiny text files that help our website remember you and work properly. Most sites use 'em. You can disable them in your browser settings, but some features might not work as smoothly.

We use cookies to remember your preferences, keep you logged in if you've got an account, and track which pages are popular. Google Analytics helps us understand traffic patterns. That's pretty much it - nothing too invasive.

Your Rights & Choices

A

Access Your Data

Wanna know what we've got on file about you? Just ask. We'll send you a copy of everything we're holding.

C

Correct Mistakes

If something's wrong or outdated, let us know and we'll fix it. We want accurate info as much as you do.

D

Delete Your Information

Want us to delete your data? We can do that, unless we legally have to keep it (like for tax records or active contracts). We'll let you know either way.

O

Opt Out of Marketing

Don't wanna hear from us unless it's about your actual project? No problem. There's an unsubscribe link in every marketing email we send.

How We Keep Your Data Safe

Look, no system is 100% hack-proof - anyone who tells you otherwise is lying. But we take security seriously and use industry-standard practices to protect your information:

▪ Encrypted connections (that little padlock in your browser)

▪ Secure servers with regular backups

▪ Limited staff access (only folks who need it)

▪ Regular security updates and patches

If there's ever a data breach, we'll let you know ASAP and tell you what happened. Transparency matters.

Questions? Hit Us Up

Seriously, if anything in this policy confuses you or you've got concerns about your privacy, don't hesitate to reach out. We'd rather have a conversation than leave you wondering.

Email:

info@pyroquintharicok.info

Phone:

(416) 555-0147

Mail:

425 Adelaide Street West
Suite 800, Toronto, ON M5V 3C1

Changes to This Policy:

We might update this privacy policy from time to time - new laws, new services, whatever. When we do, we'll update the date at the top and let active clients know if it's a big change. We're not gonna pull any sneaky stuff.

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